NuLife | VIP Loyalty Reward Programs

NuLife VIP Loyalty Rewards Program (VIP LRP)

NuLife’s VIP Loyalty Rewards Program is a recurring monthly order. It allows you to easily customize your monthly order, earn Product Points to redeem for qualified NuLife products, and qualify for bonuses.

Basic Parameters

• Your VIP Loyalty Rewards Order must be scheduled to process before the 28th of each month. You can use the “Proceed to Checkout” button to place a VIP Loyalty Rewards Order after the 28th of the month if necessary, but any date after the 28th cannot be saved as a recurring process date.
• Your order must have a minimum of one (1) Product Volume (PV).
  
  
• You cannot put your order on hold or skip a month. However, you can decrease your order amount to something manageable for you or change the date of your order to correspond to a payday. You can also change the shipping address to a more convenient location if you will not be home to receive your shipment.
  
  
• “One-time” items will not save to your VIP Loyalty Rewards Order template. This means you must be ready to process your order when you add these one-time items.
• Although this is a recurring order, each month you can make changes to the items, shipping, payment, and/or processing day. Make sure any changes are made and saved no later than the day before it processes at 11:59 pm ET.

Product Points and Percentages

• For every qualifying VIP Loyalty Rewards Order you place, you earn a percentage of your order’s PV in Product Points. These points can be redeemed for free NuLife products. When calculating points earned, be sure to look at the PV of your order, not the dollar amount.
  
  
• Product Points are updated when commissions and reports are run for that particular month, around the 15th of the month after your order. For example, any points earned from an October order will not be added to your account until mid-November.
  
  
• Any item that is purchased with points becomes a one-time item. You must manually add the item to the order and apply points to that item by clicking on the dropdown arrow under the ?Use Points? column. One points are applied, the item will move to the bottom of your item list, and the frequency will change to ‘onetime’. If you add these items, you will not be able to save them to the template to process on your scheduled date. The option will be grayed out. If you hover over the grayed-out button, a popup will appear explaining that you will either need to process your order now or remove any one-time items in the order.
  
  
• The percentage of points that you earn can vary. Everyone starts at the 10% level (see chart on other side). Percentage go up based on how many months you’ve ordered 60 PV (or more) and how many points stayed on your VIP Loyalty Rewards Order without canceling. Every three months where you place an order of at least 60 PV, your percentage goes up 5%. You max out at 30% after 13 months of consistent orders of at least 60 PV.
  
  
• Orders of less than 60 PV do not contribute to increasing your percentage or earning points, but they do help you maintain the points and percentage you have previously earned.

Earning Product Points

• Must be at least 60 PV per order to qualify for points.
• Must be enrolled for 30 days prior to receiving points.

Redeeming Product Points

• There is a redemption fee of $5 for each 100 points redeemed, applicable taxes, and shipping and handling charges will apply. This charge is applied at checkout for each order where VIP Loyalty Rewards Points are redeemed (e.g., 1-100 points redeemed = $5, 101-200 points redeemed = $10, etc.).

Bonus Qualifications

• VIP Loyalty Rewards participation is required to qualify for some bonuses, including the x3 Bonus and Upfront Bonus.

Frequently Asked Questions

Does my VIP Loyalty Rewards Order have to equal a certain amount?
The number of products or overall price on your order does not matter as long as it has a PV or at least one (1), unless you want to qualify for certain promotions or bonuses. Orders with no PV do not qualify and cannot be save in the template.

Can I save my order for future shipments?
Yes, there is an order template that will regenerate the same order for you every month. You can edit this template as you see fit. If you add one-time items to one of your orders, the items will not save to the template. This means that you must be ready to process your order when you add any one-time items.

What is the difference between “Proceed to Checkout” and “Save and Process on (Date)”?
When clicking “Proceed to Checkout,” your order will be placed immediately. When clicking “Save and Process on (Date),” your order will be saved and set to process on the scheduled date you selected. When adding any one-time items or redeeming your points, you will have to use the “Proceed to Checkout” button.

Can I change the day that my VIP Loyalty Rewards Order is scheduled to process?
Yes, your processing date can be changed according to your preferences. Just remember, your processing date will affect your order qualifications. The VIP Loyalty Rewards Order only allows an automatic ship date to be between the 1st and 28th of each month. If your desired date is unavailable due to max capacity, you can always manually process your order at any time using the “Proceed to Checkout” button.

How do I cancel my VIP Loyalty Rewards Order?
The account holder must contact Member Services to cancel VIP Loyalty Rewards Program participation. Member Services can be contacted about cancellation through phone, chat, or email. Please note that emailing about this issue often takes much longer to resolve than calling or chatting. Should you choose to use the email method, your cancellation email must come from the email address listed on the account. Canceling will cause you to lose all points and percentages earned up to that point.

How many points will I earn?
The Product Points you earn on your VIP Loyalty Rewards Order are based on the PV of your order, as well as the earning percentage level you are at. For example, if you are at the 10% level and your order contains 100 PV, you will earn 10 points.

When will I get my points?
These points are added to your account around the 15th of the month after the corresponding order was placed. For example, any points earned from a June VIP Loyalty Rewards Order will not be added to your account until mid-July.

What determines my percentage level?
Everyone stats at 10%. Percentages go up based on how many months you’ve ordered at least 60 PV or how many months you?ve stayed on your VIP Loyalty Rewards Order without canceling. Every three months that you place an order of 60 PV or more, your percentage goes up 5%. You max out at 30% after 13 months of consistent orders of at least 60 PV. Orders of less than 60 PV don?t contribute to increasing your percentage, but they do help you maintain the points and percentage you’ve previously earned.